Frequently asked questions
What are your delivery times?
Our teams prepare your order with care within 2 business days after it is confirmed.
Once the package has been shipped, the delivery time is generally 7 to 12 business days, depending on your location and the carrier.
I have a problem with my order
If you encounter a problem with your order, contact us directly at contact.mypod@gmail.com.
Our team is available 7 days a week and will get back to you as soon as possible to find a solution.
Do your products run true to size?
The sizes available on the site areadapted to US standards, but we recommendconsulting our size guidesto make sure you get the right fit.
How do I wash the clothes?
🧺 Simple Care Guide
To take care of your clothes, follow these easy steps!
📋 Washing Steps
- Cold or lukewarm water (30–40°C / 85–105°F max) on a gentle cycle
- Regular detergent, no harsh bleach
- Turn clothes inside out and zip up all zippers before washing
- Moderate spin (800–1000 RPM)
🧷 Drying & Ironing
- Air dry or tumble dry on low heat
- Iron on low with a protective cloth if needed
